Telecom Regulatory Authority of India (TRAI) in its fresh order issued on Thursday has mandated that telecom service providers in the country must offer at least one-plan voucher which has a validity of up to 30-days.
It has also mandated that telecom service providers (TSPs) must provide at least one plan voucher, one special tariff voucher and one combo voucher which shall be renewable on the same date of every month, Business Today reported.
The regulator explained that it had received references from consumers expressing concerns regarding telecom service providers (TSP) offering tariff plans of 28 days’ validity rather than 30 days or a month.
In a statement issued yesterday, TRAI noted: “The Authority has noted that TSPs have been transparent in disclosing the validity period of the said tariff offers as 28 days, etc. and have not attempted to market the same as monthly tariffs. At the same time, the Authority is conscious of the need to address consumer concerns and perceptions in this regard.”
The regulator further noted that every TSP shall offer at least one plan voucher, one special tariff voucher and one combo voucher having a validity of 30 days and that these shall be renewable on the same date of every month.
“This would also facilitate consumers in making a more informed tariff-related choice,” TRAI statement said.