According to a new support page update on Instagram, users will not be able to start new conversations or calls with Facebook accounts from Instagram. To continue a conversation with Facebook accounts, users can start a new chat on Messenger or Facebook using their Facebook account, IANS reported.
Once the cross-app communication shuts off, any existing chats on Instagram with a Facebook account will become read-only, even if these Facebook accounts are removed from the chat. This means that users with Instagram accounts can’t send new messages in these chats.
Additionally, any existing chats that an Instagram user had with Facebook accounts will not move to their inbox on Facebook or Messenger. Instagram Activity status will also automatically become unavailable for viewing using a Facebook account.
Meta announced Messenger support for Instagram in 2020. The feature allows cross-platform messaging support between Facebook and Instagram accounts. Three years later, the company is now reversing its decision to integrate both social media platforms.