Trust, creativity and accountability drive conversations at Goafest
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3 hours ago 03:42:15pm Television

Trust, creativity and accountability drive conversations at Goafest

New Delhi, 22-May -2026, By IBW Team

Trust

The third day of Goafest 2026 opened with a series of insightful discussions that placed trust, creativity, accountability and the future of marketing at the centre of industry conversations. Bringing together some of the biggest names from advertising, media, technology and brand leadership, the first half of Day 3 focused on how agencies, brands and platforms are adapting to a rapidly evolving business and consumer landscape.

According to a Goafest press release, the day began with a session titled ‘The Client Who Also Became the Agency’, which examined the growing trend of brands building in-house creative capabilities while continuing to collaborate with agencies. Industry leaders including Raj Kamble of Famous Innovations, Gaurav Ramdev of Visa, Ajay Kakar of Adani Group, Chandan Mendiratta of Zepto and Harsh Deep Chhabra of Godrej Consumer Products discussed how agility, cultural relevance and speed are reshaping marketing structures.

A key takeaway from the discussion was the emergence of hybrid models where brands increasingly combine internal teams with agency expertise. While in-house setups provide faster execution and closer alignment with business goals, agencies continue to bring fresh perspectives, creative challenge and strategic thinking. Speakers agreed that the future lies in collaborative partnerships that balance agility with creativity.

The spotlight then shifted to the changing dynamics of audience engagement during LinkedIn’s session ‘The Great Attention Reset: Because Growth Today Is Built on Trust, Not Traffic’. The panel featured Punit Dharamsi of AMFI, Tuhina Pandey of IBM and Jahid Ahmed of HDFC Bank. The discussion highlighted how brands are moving beyond traffic-driven strategies and focusing on authenticity, trust and meaningful engagement.

Speakers emphasised that in today’s attention economy, relevance matters more than reach. Financial literacy campaigns, B2B communication and digital marketing efforts are increasingly being designed around life stages, customer intent and long-term relationships rather than short-term performance metrics. Trust, credibility and personalised experiences emerged as recurring themes throughout the conversation.

Measurement and accountability took centre stage in another major session, ‘From Platform-Defined to Brand-Aligned: A Reset in Measurement’. Industry experts debated the limitations of relying solely on platform-reported metrics and stressed the importance of independent verification and business-focused measurement frameworks. The consensus was clear: marketing effectiveness must ultimately be linked to tangible business outcomes rather than vanity metrics.

Another highlight of the morning was the discussion ‘Scale vs Soul: Creativity in the Age of Agency Consolidation’. Leaders from Garage Worldwide, Enormous, PepsiCo and the filmmaking community explored whether increasing consolidation within the agency business threatens creative freedom. While acknowledging the pressures of scale and performance-driven business models, speakers maintained that strong ideas, cultural relevance and emotional storytelling remain the foundation of successful brand building.

The conversation around artificial intelligence and industry transformation continued through a keynote by Rana Barua, Group CEO of Havas India, Southeast Asia and North Asia. He described the current phase as a positive reset for the marketing and media ecosystem, driven by changing consumer behaviour and technological advancements. Barua noted that AI has evolved from being a topic of discussion to becoming an integral part of business operations, creativity and decision-making.

Alongside the keynote sessions, a range of masterclasses offered delegates practical insights into emerging marketing trends. Spotify Advertising explored audio storytelling for the “sound-on generation,” while YouTube presented strategies around high-impact content and conversions. Sessions by White Rivers Media, Insider Media, MRSI and PrismX by Mobavenue focused on Gen Z engagement, cultural ownership, consumer psychology and omnichannel marketing strategies.

One of the most thought-provoking masterclasses came from the Market Research Society of India (MRSI), which examined changing consumer decision-making patterns. The session highlighted how consumers often remain stuck between unattractive choices and how brands can create meaningful engagement by offering relatable and achievable alternatives.

As Goafest 2026 moved into the second half of its third day, the discussions reinforced a common theme across the industry: while technology, data and AI are transforming how brands operate, trust, creativity, human insight and meaningful connections continue to remain the strongest drivers of long-term success.


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