Zoom Video Communications (ZVC) has announced it has obtained a pan-India telecom license, allowing it to provide telephone services to enterprise customers.

Zoom, based in the United States, has been providing voice and video conference services via its website and app.

“ZVC India, parent firm Zoom Video Communications, Inc, has received the Unified License with Access – pan India, NLD National Long Distance, and ILD International Long Distance from the Department of Telecommunications (DoT),” the company said in a statement Wednesday.

The company said that with these licenses, it will be able to offer its cloud-based private branch exchange (PBX) service ‘Zoom Phone’ to multinational corporations (MNCs) and businesses operating in India, PTI reported from Mumbai.

“With Zoom Phone, India businesses, and MNCs can support flexible work environments, foster greater collaboration among employees, and elevate the customer experience,” said Sameer Raje, ZVC General Manager and Head of India and the SAARC Region.

For businesses, PBX serves as a local telephone exchange, assisting them in managing conference call services.

“This important milestone underscores Zoom’s continued focus in India, a strategic growth market for Zoom, and our commitment to bringing new and innovative collaboration solutions to India users,” Raje said.

Zoom Phone grew more than 100 percent year on year in the fiscal year 2023, surpassing 5.5 million seats in the fourth quarter, according to the statement.

Zoom collaborates with international telecommunications providers to provide phone numbers and calling plans in 47 countries and territories, which are packaged with cloud PBX service.