In a bold move to redefine how over 300 million users discover and engage with entertainment, Netflix has launched a completely redesigned TV interface — its first major overhaul in 12 years.
The streaming giant has partnered with creative agency Toaster for the global rollout, releasing a visually stunning series of promotional videos that celebrate the upgrade with heart, humor, and a touch of cinematic flair.
The refreshed experience was brought to life through a :60-second sizzle reel and a longer-form explainer video, created by Toaster to highlight the emotional thrill of content discovery. Unlike past campaigns that focused on Netflix’s catalogue of series and films, this one put the product at the forefront — marking a first for Netflix’s product marketing strategy. According to details shared on Toaster’s official website, the creative direction drew inspiration from romance films and dating reality shows, symbolizing the “perfect match” between users and their next favorite title.
The campaign highlights newly launched features, including a more intuitive layout, an easy-to-navigate content bar, and smarter, more personalized recommendations. These design changes aim to simplify how members browse, while keeping Netflix’s signature charm intact. Stylized UI elements and vibrant motion design helped communicate the elegance and fluidity of the new interface, while scenes from upcoming Netflix originals were woven throughout to ground the updates in familiar content.
To connect with audiences worldwide, Toaster and Netflix localized the visuals, voiceovers, and titles across 12+ international markets — ensuring the storytelling resonated on a personal level. Within the first 72 hours, the campaign made a powerful impression: over 9.54 million views, more than 1,100 conversations sparked across social platforms, 650+ press mentions, and coverage on two major U.S. broadcasts including the ‘Today Show’.
The videos were distributed widely through Netflix’s own platforms, including its social media handles, the Tudum blog, and the Help Center, making sure members across the globe got a first-hand look at what’s new. For Netflix, this wasn’t just a UI refresh — it was an emotional, user-first statement about how it plans to shape the future of streaming discovery.
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