WhatsApp faces EU consumer complaint over privacy update
SUBSCRIBE
JOBS
Go Back
3 weeks ago 06:42:41am

WhatsApp faces EU consumer complaint over privacy update

New Delhi, 13-July-2021, By IBW Team

WhatsApp faces EU consumer complaint over privacy update

It’s not just in India where social media platforms are facing the heat whether it’s WhatsApp or Twitter or Google or Facebook or you name it. Globally tech companies are coming under increased and intense scrutiny as sovereign governments look to tighten the regulatory screws.

Now, Facebook’s WhatsApp faces a complaint from European Union consumer groups who say the chat service has been unfairly pressuring users to accept a new privacy update in what it calls a breach of the bloc’s regulations.

The European Consumer Organisation, or BEUC, filed a complaint Monday over the way WhatsApp has brought in changes to its terms of service and privacy policy, saying they aren’t transparent or easily understood by users, AP reported from London.

Many WhatsApp users switched to other chat apps like Signal and Telegram because of privacy concerns when the update was rolled out earlier this year because of concerns the changes would give Facebook access to more information on users.

WhatsApp has been bombarding users for months with aggressive and persistent pop-up messages to force them to accept its new terms of use and privacy policy,” BEUC Director General Monique Goyens said. They’ve been telling users that their access to their app will be cut off if they do not accept the new terms. Yet consumers don’t know what they’re actually accepting.

BEUC and consumer rights groups from eight member countries filed the complaint to the EU’s executive Commission and the bloc’s network of consumer authorities.

WhatsApp said the complaint is based on a misunderstanding of the update’s purpose and effect and would welcome the opportunity to explain it to the BEUC.

Meanwhile, in India, faced with a similar situation WhatsApp told a Delhi court last week that it has put its privacy policy for Indians on hold till the time the Parliament brings in a personal data protection law, which is pending House approvals.

India’s proposed data protection law seeks to regulate the use of individual’s data by the government and private companies. A joint committee of Parliament is presently examining a Bill relating to data protection. The panel has been given time till the monsoon session of Parliament — likely to start later this month — to submit its report.


Leave a Reply

Your email address will not be published. Required fields are marked *

Related Posts

Our Events

  • img
    SatCab Symposium

    सैटकैब सिंपोजियम,आविष्कार मीडिया ग्रुप द्वारा आयोजित किया जाने वाला एक वार्षिक कार्यक्रम है, जिसमें ब्रॉडकास्टिंग एवं केबल टीवी इंडस्ट्री से जुड़े हुए लोग शामिल होते हैं और वर्तमान की स्थिति पर व इंडस्ट्री में भविष्य की संभावनाओं को लेकर के चर्चा की जाती है।

  • img
    BCS
    Ratna Awards

    बीसीएस रत्ना अवॉर्ड आविष्कार मीडिया ग्रुप द्वारा आयोजित किया जाने वाला एक वार्षिक कार्यक्रम है। इस कार्यक्रम में ब्रॉडकास्टिंग व केबल टीवी इंडस्ट्री से जुड़े हुए लोगों को इंडस्ट्री में उनके योगदान के लिए सम्मानित किया जता है।

  • img
    Chetna Yatra

    चेतना यात्र आविष्कार मीडिया ग्रुप द्वारा आयोजित एक वार्षिक कार्यक्रम है, जिसमें आविष्कार मीडिया ग्रुप के चेयरमैन डॉ- ए-के- रस्तोगी अपनी गाड़ी से पूरे भारत का भ्रमण करते हैं और भारत में मौजूद केबल ऑपरेटरों को जोड़ने का व व्यवसाय से हताश हो चुके ऑपरेटरों में एक जोश भरने का काम करते हैं।

  • img
    Imaan India Sammaan

    इमान इंडिया सम्मान आविष्कार मीडिया ग्रुप द्वारा आयोजित किया जाने वाला एक कार्यक्रम है, जिसकी शुरुआत 2012 में की गई थी।

Youtube Videos